Refund & Return Policy

At Guardian Groom, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we'll replace it at no extra cost. Please contact us within 7 days of delivery with a photo of the damage.

Non-Returnable Items

• Items that have been used or are not in original condition
• Items returned more than 30 days after delivery

How to Start a Return

Contact us through our Contact page with your order number and reason for return. We'll guide you through the process.